Shipping and return

Collectors Club ships to al EU-countries with GLS. All shipments are fully insured. For shipments to non-EU countries, please contact us.

You will receive a tracking number of your shipment. During the shipping process you will be informed via email.
Orders of more than 500 EUR can be shipped in multiple packages
Timing indications are expressed in business days

RETURNS & REPAIRS

We’re pretty confident that you will fall in love with your Collectors Club items and will want to cherish them forever.

But because there always is a very small chance that you would reconsider or had expected something else, we offer an easy and generous refund or replacement policy.

The countries: Belgium, Denmark, Ireland, Austria, Germany, Luxenbourg and Poland can follow this link for returns: https://collectorsclub.shipping-portal.com/rp/

All other countries: please send an e-mail to webshop@collectorsclub.cc.

Collectors Club commits to reimburse all purchased items returned within 14 days following the date of delivery as long as the return conditions have been respected, meaning in short that the item is sent back to us in its original and complete packaging and condition (not worn longer than needed to try it on, nor used, stained or damaged).

Destination	Shopping Card	Charges & Duties	Timing
Benelux	Under €250	€5	1-3 days
	Above €250	FREE	1-3 days
France	Under €250	€5	1-3 days
	Above €250	FREE	1-3 days
Other countries of European Union	All shipments	€15	3-5 days